GeneralMind: $12 Million for Berlin-based “AI System of Action”
GeneralMind, a Berlin-based startup that tackles the automation of digital paperwork, unstructured coordination, and inefficient manual processes across entire supply chains with an “AI System of Action,” has secured equity financing of $12 million USD. According to the young company, the round is one of the largest European pre-seed rounds in recent years. It closed less than 6 months after the startup began operations.
The funding round was led by Lakestar, Leo Capital, Lucid Capital, Heliad, and BOOOM. Additional participation came from angel investors including Alexander Kudlich, Jens Urbaniak, Samir Sood, and Vishal Lugani. GeneralMind will use the funds to accelerate the scaling of its technology across Europe.
Fighting Complexity in Supply Chains
GeneralMind’s founder group consists of the founding team around Razor Group and leading technologists from Silicon Valley. Tushar Ahluwalia serves as CEO. Also in company leadership are Shrestha Chowdhury (CPO), Oliver Dlugosch (CCO), Lennart von Hardenberg (CTO Platform), Nishrit Shrivastava (CTO Deployments), and Sergiu Șoima (SVP Engineering). In addition to its headquarters in Berlin, the company operates a second location in Bangalore.
According to GeneralMind, companies today work with so-called “Systems of Record” (SoR) to manage supply chain complexity. These include, for example, ERP systems. Despite these systems, much of the operational work still takes place in email inboxes and spreadsheets. Teams must manually consolidate, track, and transfer unstructured communication and coordination, handoffs, follow-ups, and exceptions into systems. Often there is a lack of clear traceability, resulting in media breaks and high error rates. Yet this work is precisely what is critical to keeping the supply chain running reliably.
GeneralMind Takes Over Repetitive Tasks
GeneralMind develops the “AI System of Action” to take over exactly this manual, repetitive work and unstructured coordination across the supply chain end-to-end. The AI autopilot handles “digital paperwork” along complex supply chains. It autonomously executes manual, repetitive workflows between email, Excel, and ERP systems in an automated manner. Incoming tasks (often via email) are captured, analyzed, and then executed end-to-end.
“Companies often know exactly where things are breaking down, but fail at operational execution,” says Tushar Ahluwalia, founder and CEO of GeneralMind. “In e-commerce, I repeatedly saw how digital paperwork, inefficient manual processes, and painful stakeholder coordination between unstructured communication and ERP systems create enormous inefficiencies in large enterprises. That’s exactly the problem we solve with GeneralMind. Our AI takes over these processes end-to-end; not a copilot, but with autopilot functionality that is monitored by humans and released as needed,” he adds.
