Syntelligence: 5 Telecom Giants Launch AI Joint Venture to Combat Spam Calls

Five leading telecommunications companies have founded a joint venture with Syntelligence AI to develop AI-powered solutions specifically for the telecommunications industry. Among the founding partners are SoftBank and Deutsche Telekom, two companies that are already investing heavily in the AI future.

The London-based joint venture initially focuses on a trust platform, whose first main component is protection against spam calls. How much is being invested in the joint venture is not disclosed, but in any case, the participating telcos are shareholders of the new company.

With Security Shield, the company is building a real-time shield against fraudulent calls that is based on actual network data and detects and blocks scam calls before they even reach users. In parallel, Syntelligence is working with Welcome Manager on an AI-powered voice assistant that greets, guides, and supports customers with natural, human-like interaction – and continuously evolves in the process. Both products aim to strengthen digital trust: one through protection, the other through smart communication.

Strategic Alliance with AI Heavyweights

Specifically on board are Deutsche Telekom AG, e& from Abu Dhabi, Singtel Group from Singapore, SK Telecom from South Korea, and SoftBank Corp — five international heavyweights. Particularly noteworthy: SoftBank is a major investor in OpenAI, while Deutsche Telekom has already invested in numerous AI companies, including ElevenLabs (Voice AI), Black Forest Labs (image generation, Flux model), Perplexity (AI search), n8n (workflow automation), Lovable (AI app development), and Quantum Systems (autonomous drones). SK Telecom, in turn, already maintains partnerships with OpenAI, Anthropic, and Perplexity.

This strategic constellation gives Syntelligence AI access to cutting-edge AI technology and a combined customer base of several hundred million users worldwide.

$41.8 Billion in Damage from Spam Calls

The joint venture’s first product addresses a massive problem: 92 percent of Americans received spam calls in 2024, resulting in worldwide losses of $41.8 billion. The actual figures are likely even higher, as many fraud victims never report the incidents.

“The telecommunications industry is entering a new phase of user experience and operational efficiency, enabled by rapid advances in AI. It is a significant moment that gives telecommunications companies a real opportunity to shape the future,” says Prateek Choudhary, CEO of Syntelligence AI.

Existing solutions are based on simple, rule-based detection systems and crowdsourced data or are limited to specific hardware. Syntelligence AI takes a different approach: the products are rolled out at the network level and trained with billions of call patterns provided by the five founding companies.

AI Expertise from Meta and Amazon

In October 2025, the company was able to recruit Prateek Choudhary as CEO. The former Meta manager led AI models for content understanding there, which drove recommendations in the News Feed, on Instagram, and in Reels. Previously, he headed the global team for Prime Video distribution at Amazon.

Under strict governance and full compliance with EU data protection regulations, the team in London develops solutions created in close collaboration with the founding companies. The global reach of the partners enables the development of AI solutions tailored to local languages and regulatory requirements worldwide.

London as a Strategic Location

The choice of London as headquarters is strategic: the British capital is considered the largest AI hub outside Silicon Valley and offers access to international tech talent. Additionally, the location facilitates collaboration among the international founding partners.

Suk-Geun Chung, Head of AI CIC at SK Telecom, serves as Chairman of the Board. The board meets quarterly and focuses on product development plans and strategic partnerships.

“We are uniquely positioned to develop telecommunications-specific AI applications by combining advanced technologies with deep customer relationships, real-time data, and trusted infrastructure.” – Suk-Geun Chung, Chairman of the Board

Details about the first product rollout are expected to be announced in the near future. The company plans to introduce the solutions first in the markets of the founding companies and subsequently offer them to other operators worldwide.